TLDR

  • Most expats check their Emirates ID status online using the ICP website, but stop there.

  • The online system often doesn’t show problems like missing documents or pending biometrics.

  • The step most people forget is visiting an Amer Center to get a full update and guidance.

  • Amer Centers have access to internal systems and can solve issues not shown online.

  • QuickPlus Amer Center helps expats track, fix, and complete Emirates ID processes without delays.

Checking your Emirates ID status online is something almost every expat in the UAE needs to do at some point. Whether you're applying for the first time, renewing your ID, or replacing a lost one, tracking your application helps you know where things stand.

But what many expats don’t know is that checking online isn’t always enough. There’s one important step that most people miss — and it could be the reason your ID is delayed or your application is stuck.

This blog explains that forgotten step, and how the Amer Center plays a key role in making sure your Emirates ID process goes smoothly.

How to Check Your Emirates ID Status Online

Here’s how most people check the status of their Emirates ID:

  1. Go to the ICP (Federal Authority for Identity and Citizenship) website: https://icp.gov.ae

  2. Click on "Application Status" or "Check Emirates ID Status"

  3. Enter your PRAN (application number) or Emirates ID number

  4. View the current update (such as: "under process", "card printed", or "card dispatched")

This online tool is helpful, but it doesn’t always show the full picture.

Why Online Tracking Alone Is Not Enough

While the ICP website gives you a basic update, it doesn’t include all the behind-the-scenes information. Many expats are surprised to find out later that:

  • Their Emirates ID application is on hold because of missing documents

  • The ID card is printed but stuck at a post office or delivery center

  • Biometric data (fingerprints) still needs to be updated

  • A visa-related issue is holding up the ID process

Unfortunately, the online system won’t always alert you to these problems. This is where many people go wrong—they wait for an update online without knowing there’s an issue that needs action.

The Step Most Expats Forget: Visiting an Amer Center

After checking the Emirates ID status online, you should visit an Amer Center if:

  • There is no change in status for several days

  • The website says “under process” for too long

  • You need help understanding the message displayed

  • You’re unsure where to pick up the ID

Amer Centers, like QuickPlus Amer Center Dubai, are connected to the UAE’s immigration and ID systems. This means they can access more detailed information than what’s shown online. They can also guide you on what to do next — whether it’s submitting a missing document, updating medical reports, or confirming ID card pickup.

What to Bring to the Amer Center

To get help with your Emirates ID, you should carry:

  • Your passport copy

  • Your PRAN number (application number) or Emirates ID number

  • A copy of your visa or visa page

  • Any messages or emails you received from ICP

Once you visit QuickPlus Amer Center, the staff can check your full record and give you clear instructions on how to fix any issue.

Common Issues That Delay Emirates ID Processing

Here are some common reasons why an ID application may be delayed:

  • Fingerprints not completed

  • Medical test results not submitted

  • Documents uploaded incorrectly

  • Payment not confirmed

  • Application held for extra review

These issues often don’t show up in the online status check. Only Amer Centers can confirm and guide you through resolving them.

Final Thoughts

Checking your Emirates ID status online is a good first step. But to stay fully informed and avoid delays, the smart thing to do is visit an Amer Center, especially if the status has not changed for a while or is unclear.

At QuickPlus Amer Center Dubai, our experienced team helps expats every day with Emirates ID tracking, visa services, and document follow-ups. We make sure no step is missed and your process is smooth from start to finish.

Frequently Asked Questions

1. How can I check my Emirates ID status online?

You can visit the ICP website (icp.gov.ae), enter your application number or Emirates ID number, and see the current status update.

1. How can I check my Emirates ID status online?

You can visit the ICP website (icp.gov.ae), enter your application number or Emirates ID number, and see the current status update.

2. What should I do if my status says "under process" for a long time?

If your status doesn’t change for several days, it’s best to visit an Amer Center like QuickPlus Amer Center Dubai. There may be a delay due to missing documents or other issues.

3. Can I track my Emirates ID using just my Emirates ID number?

Yes, if you already have an Emirates ID number, you can use it to check your status. If you're applying for a new card, you’ll need the application (PRAN) number.

4. Why does the online system show limited information?

The ICP website only displays basic status updates. It doesn’t show internal holds, document issues, or pending steps. That’s why checking with an Amer Center is important.

5. What documents should I bring when visiting an Amer Center?

You should bring your passport copy, visa copy, Emirates ID or PRAN number, and any messages you received from ICP.

6. Can QuickPlus Amer Center help speed up the Emirates ID process?

Yes, we can help identify delays, guide you on missing steps, and assist with submissions or resubmissions — all under one roof.